Top FAQ

Q1. How long does it take for battery charging?
A1. When you use battery firstly, pls charge the battery pack completely before installation. The charging time will be aroung 3-8 hours, depending on different kinds of battery. You may test power status for our fully charged battery by installing it into your electronic devices.


Q2. May Goki compatiable battery be charged by original chargers?
A2. Goki compatiable battery may be charged by original chargers. At the same time, you may also charge our battery packs by Goki chargers.


Q3. How to know if the battery has been fully charged?
A3. Led light in our Goki charger will show charging status. Led light will show green or flashing red color and then off when you connect power for the charger. When installing battery into chargers, led light will show red color and then green color after fully charged.


Q4. Why standby time of Goki battery is different from original battery?
A4. The main reason is there are some difference for the materials used in Goki battery with original item.To increase safety, overcharge protection circuit for Goki battery makes standby time shorter, however the difference will be not over 10%.
Q5. How to store Goki battery?
A5. For not use, you may store Goki battery by our pvc protection bag which included in packing of our battery, and then store in dry location. To keep our battery life, pls recharge battery for every three months.
Q6. Why standby time for Goki battery became shorter & shorter?
A6. When the battery are used for specific period, its operating time will be shorten even fully charged, so please purchase another new battery pack.
Q7. When traveling to cold countries, why working time for Goki battery decrease?
A7. Normally, battery power will be dropped temporality under low temperature.Pls use some insulation materials or clothes to take your electronic devices, the battery power will return to normal under normal temperature.

Contact Us

Goki Int’l Holding Co., Ltd

Enquiries are welcome


View Larger Map

    Hong Kong:

  • Flat 7, 14/F
  • Shiu Fat Industrial Building
  • 139-141 Wai Yip Street
  • Kwun Tong
  • Kowloon
  • Hong Kong
  • Tel: (852) 2718-7500
  • Fax: (852) 2716-9396

Order Now
Goki Hotline:
(852) 2718-7500
Fax No.:
(852) 2716-9396
Email:
info@goki.com

Similar Items

L Speaker


USB Charge Cable


Desktop Charger


Speaker


Li-ion Battery